We're not a big box store. We're your neighbours — and we've been fixing your tech since 2016.
In 2016, our founder noticed something frustrating: when his daughter's laptop crashed, the big repair shops gave him vague timelines, inflated prices, and zero visibility. He thought — there has to be a better way.
So he built it. A shop where you get an honest diagnosis, an upfront quote, and your device back fast — without the mystery fees or the attitude.
Today, Smart Geeks is a team of certified technicians serving Surrey and the entire Lower Mainland. We've repaired over 5,000 devices and built a reputation on transparency, speed, and doing the job right the first time.
The principles we run every repair by.
We show you exactly what's wrong, exactly what it'll cost, and exactly when it'll be done. No hidden fees, no surprises.
We know being without your phone or laptop is disruptive. Most repairs are done the same day — not the same week.
We quote upfront and stick to it. If something changes, we tell you before we proceed — always.
Every recycled device is processed through BC's EPRA program. We make sure old tech doesn't end up in the wrong place.
From startups to established operations, Smart Geeks provides the IT infrastructure that keeps your business running — securely, reliably, and affordably.
Most small businesses can't afford a full-time IT department — but they can't afford not to have one either. Smart Geeks fills that gap with flat-rate managed IT: 24/7 monitoring, patch management, help desk support, network maintenance, and proactive maintenance that catches problems before they become outages. You get a full IT department at a fraction of the cost, with SLA-backed response times and no surprise bills.
Learn moreSmall businesses are targeted more often than large enterprises — because attackers know you have fewer defenses. We implement layered security: next-gen endpoint protection, email filtering and phishing simulation, multi-factor authentication, firewall management, and dark web monitoring. We also handle compliance requirements for industries that require them, so you're always audit-ready.
Learn moreThe cloud isn't a destination — it's a way of working. We help businesses move to and manage Microsoft 365, Google Workspace, and Azure: setting up environments correctly, securing them properly, training staff on best practices, and managing ongoing access and permissions. The goal is simple: your team works from anywhere, on any device, without security being an afterthought.
Learn moreMost businesses discover their backups don't work when they need them most. We build and test automated backup systems for servers, workstations, and cloud data — then document exactly what the recovery process looks like so you're never guessing. Ransomware can lock you out for days or weeks; our recovery plans get you back in hours, not days.
Learn moreEvery business makes technology decisions constantly — cloud vs. on-prem, upgrade vs. replace, which vendor, how much to budget. Most make them blind. A vCIO gives you a trusted advisor who knows your environment, your goals, and your constraints. We build technology roadmaps, hold quarterly reviews, manage vendors, and help you make decisions with confidence instead of guessing.
Learn moreNetwork installs, office relocations, server upgrades, and infrastructure refreshes are high-stakes, low-frequency events. Most IT companies either quote outrageously or wing it. We plan every project from discovery to delivery: scope, timeline, budget, risk management, and post-project documentation. You know exactly what you're getting before we start, and we deliver on what we promised.
Learn moreTraditional phone systems are expensive to maintain and impossible to scale. VoIP gives you a full business phone system — auto-attendants, call queues, mobile apps, video conferencing, and unlimited domestic and international calling — for a fraction of the cost. We spec, install, and configure your VoIP system so it works on day one, and we manage it going forward.
Learn moreCome say hi at our Surrey shop — or book a repair online and we'll take care of the rest.