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Business Services

VoIP & Business Communication Solutions

Your phone system is often the first impression a customer gets. Cloud-based VoIP gives your business a professional communication system — with better call quality, lower costs, and features that old landlines can't touch.

Cloud-based phone system
Remote team ready
Lower cost than landlines
Serving Surrey, Delta, Langley & more

Why Businesses Are Moving to VoIP

Traditional phone systems require expensive hardware, rigid configurations, and expensive long-distance charges. VoIP runs over your internet connection — and gives you a phone system that works from anywhere, scales instantly, and costs a fraction of what you're paying now.

Cloud Phone System

A full business phone system in the cloud — no on-premise hardware required. Your team gets desk phones, softphone apps on their computers, and mobile extensions — all working from the same system, wherever they're sitting.

  • Full business phone system — no hardware to maintain
  • Desk phones, softphone apps, and mobile extensions
  • Auto-attendant and call routing
  • Voicemail to email transcription
  • Instant scale — add lines in minutes
  • 99.99% uptime SLA

Remote & Hybrid Team Support

With teams working from home, the office, and everywhere in between — your phone system needs to keep up. VoIP means every call goes where it needs to, regardless of where your team is physically located.

  • Work from any location with the same phone number
  • Call queue and ringing groups
  • Simultaneous ring and find-me-follow-me
  • Video meeting integration (Zoom, Teams compatible)
  • CRM integration for screen pops

Cost Savings

Most businesses cut their phone bill by 40–60% when they move to VoIP. No copper lines, no PRI circuits, no maintenance contracts. And international calls are a fraction of the cost of traditional landlines.

  • 40–60% reduction in phone costs vs. traditional lines
  • No hardware maintenance or line rental fees
  • Flat-rate unlimited calling plans
  • Low international rates worldwide
  • Free internal calls between office locations

Call Center & Contact Center Features

For businesses with inbound call volumes — sales teams, customer support, scheduling — we configure professional call queue management, analytics, and reporting so you know what's happening on your phones.

  • Call queues with configurable wait music and announcements
  • Real-time call dashboard and wallboards
  • Call recording for quality and training
  • Contact center analytics and reporting
  • Skills-based call routing
  • CRM and helpdesk integration

Video Meetings & Conferencing

A complete business communication system doesn't stop at phone calls. We integrate video conferencing, screen sharing, and team messaging so your team can meet without expensive third-party subscriptions.

  • HD video meetings with screen sharing
  • Team messaging and presence indicators
  • Microsoft Teams and Zoom integration
  • Virtual meeting rooms with dial-in access

Integration & Migration

Moving from an old phone system doesn't have to be disruptive. We manage the full transition — number porting, configuration, user training — so your team barely notices the change and your existing number stays the same.

  • Number porting from any provider
  • Full system configuration and user setup
  • User training for admins and end users
  • Integration with existing CRM and helpdesk
  • Ongoing support and line management

What You're Probably Paying Too Much For Right Now

Most small businesses are still paying for phone systems from 10 years ago. Here's what that costs you — and what VoIP would look like instead.

Line Rental Fees

Traditional providers charge $30–$60/month per line just to have the privilege of being connected — before you make a single call. VoIP eliminates copper line rental entirely.

Long Distance Charges

Per-minute long distance charges add up fast — especially for businesses that make frequent interprovincial or international calls. VoIP plans include unlimited long distance across North America and flat international rates.

Hardware Maintenance

On-premise phone systems require maintenance contracts — typically 15–20% of hardware cost per year. When something breaks, you wait for a technician. VoIP has no on-premise hardware to maintain.

Other Business Services

Complete IT coverage for your business — explore everything Smart Geeks offers.

See What VoIP Would Cost for Your Business

We run a free phone bill analysis — tell us what you're paying now, and we'll show you exactly what you'd pay with VoIP, including any cost savings. No commitment.

📅 Book Now — Free Estimate